Last updated: 27 July 2026.
Free trial
New subscriptions start with a 30-day free trial. A payment method is required to begin the trial, but you are not charged during it. If you cancel any time before the trial ends, you will not be charged at all. If you do nothing, the subscription continues at the price of the plan you chose when the trial ends.
The trial is deliberately generous because Melopra's spacing schedule only shows its value across several practice sessions. The moment it makes its case is the first time a passage comes back after a week away and feels better than when you left it, and that lands well past a fortnight. Thirty days is long enough to get there before you decide.
Cancelling your subscription
You can cancel at any time. Cancelling stops the next renewal. You keep full access until the end of the period you have already paid for, and you are not charged again after that.
- Bought on iPhone or iPad: manage or cancel in your Apple account under Settings → your name → Subscriptions.
- Bought on Android: manage or cancel in the Google Play Store under Subscriptions.
- Bought on the web: cancel from the billing options in your Melopra account, or email [email protected] and we'll take care of it.
Renewals
Subscriptions renew automatically for the same period (monthly or yearly) at the then-current price, unless you cancel before the renewal date. We show the price before you subscribe, and any change to your renewal price would be communicated in advance.
Refunds
Because a 30-day free trial lets you try the full app before paying, subscription payments are generally not refundable for a period that has already started. When you cancel, you keep access until the end of that period rather than receiving a partial refund.
- App Store and Google Play purchases are refunded according to Apple's and Google's own refund policies. Refund requests for those purchases are made directly to the store you bought through.
- Web purchases: if something has gone wrong (for example, you were charged in error or after cancelling), email [email protected] and we will put it right.
Your data if you cancel
We never delete your data when you cancel. Your pieces, your exercises, your practice history, and every section's place in the schedule stay exactly as you left them. If you resubscribe later through any channel, the full app and all of that data are there again immediately. Nothing is lost by taking a break.
Your consumer rights
Nothing in this policy limits any rights you have under the Australian Consumer Law or other consumer protection laws that apply to you. Where the law gives you a right to a remedy that this policy does not, that right still applies.
Contact
Questions about billing, cancellation, or a refund? Email [email protected]. See also our terms of service and pricing.